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How Might We (HMW)

How Might We (HMW) statements reframe a defined problem as an open, solvable opportunity. They sit between define (what is wrong) and ideate (what we could try), inviting multiple solution directions without locking in a single answer too early.

Why it matters

After problem statements align the team on user needs, HMW questions create productive creative tension: broad enough to explore alternatives, specific enough to stay grounded in evidence. They prevent ideation sessions from drifting into unrelated ideas or collapsing into one pre-decided feature.

Key ideas

  • Start from a real problem. Each HMW should address a numbered problem statement from upstream discovery work.
  • Aim for useful altitude. Not "How might we fix everything?" and not "How might we add a blue button?"
  • Stay open. Good HMWs welcome several solution paths; they do not describe the solution.
  • Generate options. Aim for 2–4 HMWs per significant problem so the team can compare opportunities.
  • Note what looks promising. Flag which HMWs seem highest leverage and why — this guides hypothesis work next.

Example pattern: "How might we [enable outcome] for [user] when [context]?"

How it fits the pipeline

How Might We reframing follows problem definition and assumption mapping, opening space for structured ideation.

Common mistakes

  • Writing HMWs before problems are clearly defined
  • Disguising a single solution as a question ("How might we build an AI chatbot?")
  • Making HMWs so vague they cannot guide ideation
  • Skipping the link back to specific problem statements

Further reading (NN/g)

  • — completing the define stage before ideation
  • — how define outputs feed ideation and exploration
  • — design thinking discipline before generating solutions

Educational summaries informed by research published by Nielsen Norman Group.